ABOUT US
CCTV America has been supplying reliable video surveillance products to security professionals and individuals on the internet since 2002. We offer one of the largest selections of DVR cards. Our experience and specialization ensures that you will get the best deals and quality products. Our mission is simple: to provide superior products and service to our customers at the lowest prices possible. We take great pride in our company and our commitment to customer care.
RESELLERS/INSTALLERS Bulk orders are welcomed. For large orders over $500, please contact us for additional discount.
WARRANTY Rest assured that all new items are covered by warranty as specified in the listing (generally 30 days). In the event of defects within warranty period, we will exchange defective items for you. Damaged, altered or tempered items void warranty. Shipping charge is non-refundable.
PAYMENT We currently accept major credit cards, e-check, PayPal and money order. PLEASE NOTE FOR SECURITY REASON, CREDIT CARD ORDERS CAN ONLY BE SHIPPED TO ADDRESS REGISTERED WITH YOUR CREDIT CARD ISSUER. E-Check may require 3-4 business days to clear first.
SHIPPING We ship fast! Orders are generally processed in 1 business day and then take 2-4 business days to arrive. All orders are shipped with tracking number. Shipping charges are calculated based on USPS rates. We may ship by Priority Mail or FedEx Ground. We provide insurance free of charge for orders over $100.
We ship to PO Box address, APO Box, Hawaii, Alaska and Puerto Rico without surcharge. Canadian orders please add $10 per order. If you live outside of United States, please contact us to confirm shipping charge before placing order.
PRIVACY For your security, transactions on our web site are protected with up to 256-bit Secure Sockets Layer (SSL) encryption. Credit card information is processed directly by our Merchant Bank. We will never sell, share or exchange your personal information with anyone.
CONTACT US Simply click on "contact us" on the homepage and drop us a brief message. We will usually get back to you within 1-2 business days. For faster turnaround, please include a phone number where we can reach you.
